Always moving forward

CEO Doug McMillon and CTO Suresh Kumar reflect on the tech evolution that reshaped how Walmart serves people across the globe.

Every day, millions of customers and members count on Walmart to be there with the right items, at the right price, and at the right time. Delivering on that expectation, at scale, requires more than size. It requires technology that can anticipate needs, respond in real time and remove friction from every step of the experience.

In the months leading into his retirement, President and CEO Doug McMillon sat down with Chief Technology & Development Officer Suresh Kumar to reflect on Walmart’s digital transformation journey as unfolding in three stages. Their conversation offers a clear lens on how Walmart evolved from rebuilding its digital backbone, to creating the enterprise-wide engines of a modern retailer, to stepping into an era where intelligence shapes every experience.

Through their conversation, they discuss how the evolution began, how it accelerated and how technology continues to reshape Walmart today. Check it out below.