Balu Chaturvedula, SVP & Country Head, Walmart Global Tech standing on stage at AI @ Walmart 2024. Balu Chaturvedula, SVP & Country Head, Walmart Global Tech standing on stage at AI @ Walmart 2024.

AI @ Walmart

Leading tech-powered customer experiences

The fourth edition of AI @ Walmart delved into the future of Artificial Intelligence (AI) and its role in leading tech-powered customer experiences. Industry experts and academicians shared their perspectives on the latest AI trends transforming retail and beyond.


Hundreds of AI enthusiasts joined us in person and virtually for the event, taking home valuable insights into themes such as navigating the dynamic AI landscape, real-world applications and more. Here is a glimpse into some of the most inspiring moments of the day.

Speaker insights | What's next for AI?

Hear from our speakers as they share what they loved about AI @ Walmart this year and the path towards an AI-powered future.

Watch all the sessions

Opening note

Mohit Mathur, Head of Technology Strategy and Operations, Walmart Global Tech, welcomes the speakers and attendees at AI @ Walmart 2024.

Curtain raiser

Balu Chaturvedula, SVP & Country Head, Walmart Global Tech sets the stage with a glimpse into the exciting AI-driven innovations at Walmart powering Adaptive Retail—a new era of retail that is customer-centric, interconnected and frictionless.

Fireside chat with Mahesh Bhupathi

Indian tennis legend, Mahesh Bhupathi, gets candid about donning multiple hats as a Grand Slam champion, entrepreneur, mentor and a father. He also shares his insights on the role of AI in modern sports.

Panel discussion | AI with a purpose

Tech leaders from Flipkart, Myntra and PhonePe share insights on the transformative power of AI and GenAI in helping people live better lives.

Academic talk | Algorithms for agriculture: Empowering farmers with AI and Game Theory

Y. Narahari, Professor, Indian Institute of Science, dives into the application of creative AI algorithms to solve key challenges in digital agriculture and empower marginalized farmers.

Walmart talk | Powering customer delight at Walmart with AI

Walmart tech leaders, Nataraju Vusirikala and Subhasish Misra, dive into how we are leveraging AI and GenAI to drive these experiences.

Panel discussion | Keeping pace with AI: Navigating a rapidly-evolving AI landscape

Hear from industry experts and academicians as they discuss the right strategies that organizations must adopt to effectively stay ahead of the curve.

Research presentation | AI for health and wellness

Walmart associates, Rahul Kumar Gupta and Shilka Roy, discuss our AI-powered solution that can help customers easily place orders for medicines by scanning their prescriptions or pill bottles.

Research presentation | A scalable solution for the extended multi-channel facility location problem

Walmart associate, Karthik Gurumoorthy, presents our new in-house AI-powered solution that can optimize supply chain operations.

Research presentation | Aiding quality inspection for fresh produce with Deep Learning (DL)

Walmart associate, Anju Das B, dives into our new AI-powered solution that can enhance the quality inspection process at Walmart’s Grocery Distribution Centers (GDCs).

Research presentation | Enhanced Conversational Experiences using Hierarchical Natural Language Understanding

Walmart associate, Tanishka Agarwal, discusses the application of a new proposed architecture of Hierarchical Text Classification for enhancing eCommerce and customer care chatbots.

Spotlight session | The India opportunity in the race to Artificial General Intelligence (AGI)

Pratyush Kumar, Co-founder, Sarvam AI, shares his insights on extracting value from AI and Machine Learning (ML) by building the right use cases.

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